Service Promise

Service Promise

1. Productivity: from the first to the last day

Our requirements-based services help you work more effectively and more efficiently. Our services enable you to boost your productivity by up to 20 % or more, raise your return on investment and increase the availability and service life of your machines and test systems. 

2. Prospects: innovation for the future

We invest over 50 % more on research and development of new technologies and digital products than the industry standard while continuously enhancing our existing hardware and software. Our innovative drive will benefit you now and in the future: thanks to our range of services, you’ll benefit from your investments for longer and also have the ability to update older equipment to meet new standards and demands.

3. Partnership: you can rely on us

Just as we have for over 40 years, we will continue to do everything we can to keep you competitive. One example is our commitment to maintaining and supplying spare and wear parts for our machines and test systems for at least seven years after discontinuing production. So it’s no surprise that many of our products have been in operation for decades.

4. Presence: we are wherever you are

Our global presence with over 75 service locations in 51 countries will provide you with great benefits: Firstly, we are closer to you and can therefore react more quickly. Secondly, we speak your language, know you personally and are familiar with local factors. Thirdly, we guarantee you the best spare-parts availability in the industry. Fourthly, you gain access to our worldwide network through your local Komax representative, enabling you to benefit from the constant knowledge transfer within the Komax Group.

Over 75 service stations in 51 countries on 4 continents




Komax Corporation US-Buffalo Grove

Sales and service